|
Outlook
98 Configuration
(Corporate or Workgroup)
Message
Headers
Other
Links
|
| NOTE:
These instructions were written with Outlook 98 in Corporate
or Workgroup mode. To determine this in Outlook 98, click on
Help and select About Microsoft Outlook. If
you see the words "Corporate or Workgroup"
directly under the Microsoft Outlook 98, then you have the
right instruction sheet. If you see "Internet Mail
Only", then you have to use the Outlook
98 Internet E-mail instructions. |
| First
Time Configuration |
1. The first time
you run Outlook 98, you will be presented with the
"Inbox Setup Wizard". Make sure that Use the
following information services is dotted and check off Internet
E-Mail. Click Next.
2. Click on the Setup Mail Account button. A
"Mail Account Properties" should appear.
3. Make sure that the General tab is selected and
enter the following:
- Mail Account:
CalWeb (this is a friendly name to reference the mail
account)
- User Name: The
name which people will see when you send out e-mail.
- Organization:
Leave blank or enter the organization name.
- E-mail address:
Your CalWeb e-mail address (i.e. joeuser@calweb.com)
- Reply address:
Leave blank.
4. Click on the Servers
tab and enter the following:
- Incoming Mail
(POP3): pop.calweb.com
- Outgoing Mail (SMTP):
smtp.calweb.com
- In the Incoming
Mail server, make sure that "Log On Using"
button is selected.
- Account Name:
Your CalWeb login name (i.e. joeuser,
no @calweb.com or .ppp)
- Password: Enter
your CalWeb password
- Under Outgoing
Mail Server, make sure that "My server requires
authentication" is NOT checked.
5. Click on the Connection
tab.
- Select "I
establish my Internet connection manually" if you
wish to dial in manually.
- Select
"Connect using my phone line" and select
CalWeb if you want Outlook to dial in and retrieve your
mail.
6. Click OK
to save the E-mail settings, then click Next.
7. You will be asked for the location of the "Personal
Address Book". Click Next.
8. You will be asked for the location of the "Personal
Folders". Click Next.
9. You will be asked if you want to have Outlook
automatically start up when you start up Windows. Make sure
that "Do not add Inbox to the StartUp Group" is
dotted, then click Next.
10. You are finished with the Inbox Setup Wizard. Click Finish.
|
| Adding
A New E-Mail Account |
1. Click on Tools,
then Services.
2. Click on Add, select Internet E-mail, then
click OK.
3. A "Mail Account Properties" should appear. Make
sure that the General tab is selected and enter the
following:
- Mail Account:
CalWeb (this is a friendly name to reference the mail
account)
- User Name: The
name which people will see when you send out e-mail.
- Organization:
Leave blank or enter the organization name.
- E-mail address:
Your CalWeb e-mail address (i.e. joeuser@calweb.com)
- Reply address:
Leave blank.
4. Click on the Servers
tab and enter the following:
- Incoming Mail
(POP3): pop.calweb.com
- Outgoing Mail (SMTP):
smtp.calweb.com
- In the Incoming
Mail server, make sure that "Log On Using"
button is selected.
- Account Name:
Your CalWeb login name (i.e. joeuser,
no @calweb.com or .ppp)
- Password: Enter
your CalWeb password
- Under Outgoing
Mail Server, make sure that "My server requires
authentication" is NOT checked.
5. Click on the Connection
tab.
- Select "I
establish my Internet connection manually" if you
wish to dial in manually.
- Select
"Connect using my phone line" and select
CalWeb if you want Outlook to dial in and retrieve your
mail.
6. Click OK
to save the E-mail settings.
7. You will receive a message that new account will not take
effect until Outlook is restarted. Click OK.
8. Click OK to exit out of the Services menu.
9. Click on File and select Exit and Log Off.
10. Restart Outlook 98.
|
| Verifying
E-mail Account |
1. Select Tools,
then Services.
2. Select the Services tab.
3. Click on the mail account for CalWeb, then click on the Properties
button.
4. Select the General tab, then verify the following:
- Mail Account:
CalWeb (this is a friendly name to reference the mail
account)
- User Name: The
name which people will see when you send out e-mail.
- Organization:
Leave blank or enter the organization name.
- E-mail address:
Your CalWeb e-mail address (i.e. joeuser@calweb.com)
- Reply address:
Leave blank.
5. Click on the Servers
tab, then verify the following:
- Incoming Mail
(POP3): pop.calweb.com
- Outgoing Mail (SMTP):
smtp.calweb.com
- In the Incoming
Mail server, make sure that "Log On Using"
button is selected.
- Account Name:
Your CalWeb login name (i.e. joeuser,
no @calweb.com or .ppp)
- Password: Enter
your CalWeb password
- Under Outgoing
Mail Server, make sure that "My server requires
authentication" is NOT checked.
6. Click OK
all the way out.
7. Click on File and select Exit and Log Off.
8. Restart Outlook 98. |
| Multiple
E-mail Accounts |
| The Corporate mode
of Microsoft Outlook supports multiple users through the use
of profiles. To set up for multiple profiles:
1. Click on Tools
and select Options.
2. Click on the Mail Services tab.
3. In the "Startup settings section", click on Prompt
for a profile to be used. This will allow you to select
between profiles each time you start Microsoft Outlook. Then
click OK.
4. Click on File and select Exit and Log Off.
Then restart Outlook.
5. When you restart Microsoft Outlook, a "Choose
Profile" screen appears. Click New to create a
new profile.
6. You will be presented with a "Information
Services" screen. Make sure that Use the following
information services is dotted, and check off Internet
E-Mail. Click Next.
7. You will be prompted for a name of the profile. Type in a
descriptive name (i.e. Joe
User's Mail)and
click Next.
8. You will be presented with Internet E-mail screen. Click
on the Setup Mail Account.
9. The "Mail Account Properties" screen comes up
with four tabs marked General, Servers, Connection,
and Advanced. Click on the General tab and
enter the following:
- Under Mail
Accounts, enter CalWeb
or pop.calweb.com
. (This is a friendly name used to refer to this mail
account)
- Name: Enter
your real name as you would like it to appear when you
send out mail (i.e. Joe
User)
- Organization:
Leave blank or enter your organization's name.
- E-mail address:
username@calweb.com
(i.e. joeuser@calweb.com)
- Reply Address:
Leave blank.
10. Click on the Servers
tab. Enter the following:
- Incoming mail
(POP3): pop.calweb.com
- Outgoing mail (SMTP):
smtp.calweb.com
- Account name:
login name for account (no @calweb.com or .ppp)
- Password: The
account password
- Make sure
"Log on using Secure Password Authentication"
is unchecked.
11. Click on the Connection
tab. Under the "Connection" section, make sure
that Connect using my phone line is dotted. Under the
"Modem" section, make sure that CalWeb is
selected. Then click OK to save the settings.
12. You will return to the "Internet E-mail"
screen in the Microsoft Outlook Setup Wizard. Click Next.
13. You will be prompted for the "Personal Address
Book". If you want to create a separate address book
for the profile, click on Browse, enter the name in
the "File name" box (i.e. joeuser),
then click Open. Otherwise, the default address book
will be used.
14. Click Next. You will be prompted for the location
of the "Personal Folders". Click Browse.
15. Enter a name for the file for the profile (i.e. joeuser),
and click Open.
16. You will return to the "Personal Folders"
screen. Click Next.
17. You will be asked if you want to automatically run
Microsoft Outlook when you start Windows. Select Do not
add Inbox to the StartUp group and click Next.
18. You will see a screen telling you that you have
completed the setup. Click Finish.
19. Click OK to use the profile.
20. You will get the normal Microsoft Outlook screen, and
mail is ready for use!
By following these
steps, you can create a profile for each mail account. In
order to switch between profiles, you must restart Outlook
each time.
|
| Spam
Filtering |
| CalWeb employs a
Spam filtering system called Spam Assassin which marks
suspected Spam messages with the word *****SPAM*****
in the subject line. To transfer the messages to the Deleted
Items folder, follow these instructions:
1. Click on Tools
and select Rules Wizard.
2. Click on New to create a new message rule.
3. Select "Check Messages when they arrive" and
click Next.
4. Check off "with specific words in the
subject". In the Rule description, click on specific
words. Type in *****SPAM*****,
then click OK. Click Next.
5. Check off "delete it". Then, scroll down to the
bottom of the list and select "stop processing more
rules". Click Next.
6. Outlook will ask for any exceptions. Click Next.
7. For the name of the rule, enter "SPAM Mail".
Make sure that "Turn on this rule" is checked.
Your screen should look like this:
Click Finish.
8. If necessary, highlight the "SPAM Mail" rule
and click on the Move Up button so that it is the
first rule to be processed.
9. Click OK.
Then, whenever a
message is marked as a Spam message, it will be sent
immediately to the Deleted Items folder.
|
| File
Attachments |
To send a file
attachment
While composing a message, either click on the paperclip
icon or click on Insert and select File. You
will be given a screen to select the file to attach. Select
the file, then click Attach.
NOTE:
Consider the end user. Large attachments take a long time to
both upload and download. Attachments larger than 3MB may be
rejected by the mail server.
To open a file
attachment
From the preview screen: Select the message. You
will see a yellow paperclip. Click on the paperclip and
select the file. You will receive a file attachment warning.
Select either "Save it to disk" to save the
attachment on your computer or "Open it" to open
the attachment.
When the entire
message is displayed: At the bottom of the screen, you
will see a series of icons representing your file
attachments. By double-clicking on the icon, you will
receive a file attachment warning. Select either "Save
it to disk" to save the attachment on your computer or
"Open it" to open the attachment. Alternatively,
by right clicking on the icon, you can bring up a options
menu allowing you to open, print, or view the attachment.
WARNING!
Many computer viruses can be transmitted through file
attachments. Before opening a file attachment, be sure you
know who is sending you the attachment and if you were
expecting the attachment. It is recommended that you have a
virus-scanning program installed and the latest anti-virus
definitions installed. CalWeb is not responsible
for any damage to your computer if you open an
virus-infected file.
|
| Common
Issues |
Message
Checking Interval
Select Tools, then Options. Click on the Internet
E-Mail tab. Make sure that "Check my local network
connection(s) for mail every [blank] minutes" is
checked, and enter an interval in minutes. Click OK.
Prompt
For Password
Select Tools, then Services. Select the CalWeb
mail account, then select Properties. Select the Server
tab. Make sure a password is entered and that Remember
Password is checked. Click OK all the way out.
Click on File and select Exit and Log Off.
Restart Outlook 98..
Mail
Left On Server
If you are leaving messages on the server: Click on Tools,
then Services. Select the mail account, and then
select Properties. Click on the Advanced tab.
Under the Delivery section, make sure that "Leave a
copy of message on server" is not checked. Click OK
all the way out. Click on File and select Exit and
Log Off. Restart Outlook 98.
To leave a copy
of the message on the server: (not recommended) Click on
Tools, then Services. Select the mail account,
and then select Properties. Click on the Advanced
tab. Under Delivery, check off "Leave a copy of
message on server" is checked. We highly recommend
that you also select "Remove from server after [blank]
days" is also checked to avoid possible excessive disk
usage charges and setting a reasonable number of days (5-15
should be sufficient). Click OK all the way out.
Click on File and select Exit and Log Off.
Restart Outlook 98.
IMPORTANT!
If you elect to leave mail on the server, we highly
recommend that you periodically check your e-mail box using
the CalWeb
web mail interface to delete messages that are no longer
needed, otherwise excessive disk usage charges will occur. (Note:
Be sure to hit the Empty Trash button before logging
out of the web mail interface to remove the deleted messages
from the Trash folder.)
Hang
Up After Downloading
Select Tools, then Options. Click on the Internet
E-mail tab. Under Dial-up options make sure that
"If using a dial-up connection hang up when finished
sending and receiving mail" is not checked and
"Warn before switching dial-up connections" is
checked. Click OK.
Large
Message
The skipping of large message is not supported under the
Corporate mode of Outlook 98.
Message
Splitting
Message splitting is not supported under the Corporate mode
of Outlook 98.
Send
Messages Immediately
Messages are send out immediately under the Corporate mode
of Outlook 98.
Folders
List
To view the folder list, click on View and select Folder
List. The folder list should appear on the left side of
the screen.
Message
Preview
Click on View and select Preview Pane. Because
some e-mail can contain malicious HTML code, it is
recommended that you do not have Preview Pane
selected.
Outside
Access to CalWeb's Mail Server
If you are connecting from outside of CalWeb's network in
order to access your e-mail, it is recommended that you use
your provider's outgoing mail server. Alternatively, you can
do the following in order to access our outgoing mail
server. To do this, click on Tools, then Services.
Select the CalWeb account, then click on Properties.
Click on the Servers tab. Check off "My server
requires authentication". Then, click on the Settings
button. Dot off "Log On Using", then enter your
CalWeb login name as your user name (i.e. joeuser,
no @calweb.com) and your CalWeb password. Make sure that
"Remember Password" is checked and that "Log
on using Secure Password Authentication" is not
checked. Click OK all the way out. Click on File
and select Exit and Log Off. Restart Outlook 98.
|
| Message
Headers |
| Occasionally, it
may be necessary for you to send us the complete message
headers. These headers contain the complete path that the
message took through the Internet rather than just the From,
To, Subject, and Date that you see as part of the message.
To send us the complete message headers, bring up the entire
message. Click on View and select Options.
Right-click with the right mouse button the "Internet
headers:" box, then select Select All. Right
click on the highlighted text, then select Copy. This
will copy the text to the Windows clipboard. Click Close
to exit out of the Options box. Now forward the original
message (Click on Action and select Forward),
then click with the left mouse button at the top of the
message body. Then, right-click with the right mouse button
and select Paste to paste in the message headers. |
| Other
Links |
| For further
information, please see the following:
Questions?
Comments? E-mail
us!
Note: Links to external web sites are provided for
informational purposes only, and are neither endorsed nor
supported by CalWeb Internet Services.
Last
revised April 4th, 2004.
|
|
Serving California Since 1993.
