|
Outlook
Express 5 & 6 For Windows
|
| First
Time Configuration |
The first time you
run Outlook Express, you will be taken directly through a
Internet Connection Wizard. (Note: You may be prompted if
you want to use a previous account settings. If so, select
"Create a new Internet mail account", then click
Next.) Go directly to step 3 of Add New
Account. |
| Adding
A New E-mail Account |
1. Click on Tools,
then Accounts.
2. Click on Add and select Mail.
3. You will be prompted for a Display Name. Enter your
name as your would like it displayed when you send out mail
and press Next.
4. Select "I already have an e-mail account that I'd
like to use." Enter your CalWeb e-mail address in the
box and click Next.
5. Specify that "My incoming mail server is a POP3
server". For incoming mail server, enter pop.calweb.com.
For outgoing mail server, enter smtp.calweb.com.
Click Next.
6. Enter your login name as account name (no @calweb.com).
Enter your password. Make sure "Remember Password"
is checked and "Log on using Secure Password
Authentication (SPA)" is unchecked. Click Next.
7. You may be prompted for a connection type. If so, select Modem,
and then select the CalWeb connection.
8. You will receive confirmation that the mail account is
set up. Click Finish.
9. If you are prompted to import an address book from a
previous program, select "Do not import at this
time", and click Next. You will then get a
confirmation screen telling you how you import messages in
the future. Click Finish.
10. If you see the "Internet Accounts" screen,
click on Close. |
| Verifying
E-mail Account |
1. Click on Tools,
then Accounts.
2. Click on the Mail tab.
3. Select the mail account you use to get mail from CalWeb
and select Properties.
4. Click on the General tab and verify the following:
- Under Mail
Accounts, enter CalWeb
or pop.calweb.com
. (This is a friendly name used to refer to this mail
account)
- Name: Enter
your real name
- Organization:
Leave blank or enter your organization's name.
- E-mail address:
username@calweb.com
(i.e. joeuser@calweb.com)
- Reply Address:
Leave blank.
- "Include
this account when receiving mail or synchronizing"
should be checked.
5.
Click on the Server tab and verify the following:
- Incoming mail
(POP3): pop.calweb.com
- Outgoing mail (SMTP):
smtp.calweb.com
- Account name:
login name for account (no @calweb.com or .ppp)
- Password: The
account password
- Make sure
"Log on using Secure Password Authentication"
is not checked.
6.
Click on the Advanced tab, and verify the following:
- Outgoing Mail
(POP3) is set to 25,
and that "This connection requires a secure
connection (SSL)" is not checked.
- Incoming Mail (SMTP)
is set to 110,
and that "This connection requires a secure
connection (SSL)" is not checked.
- It is highly
recommended that "Leave a copy of message on
server" is not checked.
7.
Click OK, then Close.
|
| Multiple
E-mail Accounts |
| There are two
methods for handing multiple e-mail accounts using Outlook
Express 5. The first one, using filters, is useful if you
simply wish to sort through the mail. The other, Identities,
is useful if two or more people have an e-mail account and
use the same computer. Each identity would contain the
person's inbox, outbox, and address book.
Message Rules
1. Add the
account by clicking on Tools, then Accounts,
then Add, then Mail. (See Adding
A New Mail Account)
2. While in the Internet Accounts screen, select each mail
account and select Properties. Under the General
tab, make sure that each Mail Account has a friendly name
(i.e. Joe Smith), since Outlook Express defaults to pop.calweb.com
with each account creation. Click OK to close out of
each account screen. Click Close to get out of the
Internet Accounts screen.
3. We will then add the message rules. Click on Tools,
then Message Rules, then Mail.
4. If necessary, click on New to create a New Mail
Rule.
5. Under "1. Select the Conditions for your
rule:", check "Where the mail is from a specific
account". (Note: You will have to scroll down the
list).
6. Under "2. Select the Action for your rule",
check "Move it to the specified folder."
7. Under "3. Rule Description", the rules now
appear as "Apply this rule after the message arrives.
Where the message is from the specified account. Move
it to specified folder." We will now modify the
selections.
8. Click on "specified account". Select the
e-mail account and click OK.
9. Click on "specified folder". A list of
folders appears. If the folder does not appear on the list,
click on New Folder, enter a folder name, then click OK.
10. Select the folder where the mail is going to go and
click OK.
11. Under "4. Name of the rule", enter a
descriptive rule name (i.e. Joe User's Mail).
12. Click OK to save the rule.
13. Repeat steps 4-12 for each e-mail account.
14. You may wish to filter the mail that has been received
now. Click on the Apply Now button. Click on Select
All to select all of the mail rules, or just click on
the specific mail rules. Verify that under "Apply to
Folder", Inbox is selected, otherwise click on the Browse
button and select the folder. Click on the Apply Now
button. A message appears saying that "Your rule(s)
have been applied to the Inbox folder", Click OK,
then Close.
15. Click OK to save the rules.
Identities
1. Click
on File, then Identities, then Add New
Identity.
2. Enter a name for this identity. Make sure that Require
A Password is not checked, then click OK.
3. You will get a message saying "Identity added. Do
you want to switch to IdentityName now?" Click
Yes.
4. The Internet Connection Wizard will then start. Proceed
with setting up your e-mail account.
Note: To
switch between identities, click on File, then Switch
Identity. You may also be prompted with which identity
to use when starting Outlook Express.
|
| Spam
Filtering |
| CalWeb employs a
Spam filtering system called Spam Assassin which marks
suspected spam messages with the word *****SPAM*****
in the subject line. To transfer the messages to the Deleted
Items folder, follow these instructions:
1. Click on Tools,
them Message Rules, then Mail.
2. If necessary, click on New to create a new message
rule.
3. In section 1, check off "Where the Subject line
contains specific words".
4. In section 2, check off "Delete it". Scroll
down to the bottom of the list and select "Stop
processing more rules".
5. In section 3, click on the blue line that says
"contains specific words". Another window
will appear. Type in the word *****SPAM*****
and click on the Add button. Then, click OK.
6. In section 4, name the rule "SPAM Mail.". Your
screen should look like the following:
Tip: If you do not
want the new messages to show up in the message count for
deleted messages, then check off Mark it as read in
section 2 as well.
7. Click OK
to save the mail rule.
8. If necessary, click on "SPAM Mail" to highlight
it, then click on the Move Up button to make sure
that the SPAM filtering rule is the first rule processed by
Outlook. This will also make sure that the SPAM Mail doesn't
get processed by any other mail rules you may have set up.
9. Click OK to exit the message rules screen.
What will happen
is that messages that are marked as spam will be moved to
your Deleted Items folder.
|
| File
Attachments |
To send a file
attachment
While composing a message, either click on the paperclip
icon or select Insert and select File Attachment.
You will be given a screen to select the file to attach.
Select the file, then click Attach.
NOTE:
Consider the end user. Large attachments take a long time to
both upload and download. Attachments larger than 3MB may be
rejected by the mail server.
To open a file
attachment
From the preview screen: Select the message. You
will see a big paperclip. Click on the paperclip and select
the file. You will receive a file attachment warning. Select
either "Save it to disk" to save the attachment on
your computer or "Open it" to open the attachment.
When the entire
message is displayed: There will be a line that says
"Attach". Double-click on the file. You will
receive a file attachment warning. Select either "Save
it to disk" to save the attachment on your computer or
"Open it" to open the attachment.
If you cannot open
a file attachment, or the file list is grayed out, then you
have disabled the opening of file attachments. To enable
this option, click on Tools, then Options.
Click on the Security tab. Uncheck the option
"Do not allow attachments to be saved or opened that
could potentially be a virus." Then, click OK.
WARNING!
Many computer viruses can be transmitted through file
attachments. Before opening a file attachment, be sure you
know who is sending you the attachment and if you were
expecting the attachment. It is recommended that you have a
virus-scanning program installed and the latest anti-virus
definitions installed. CalWeb is not responsible
for any damage to your computer if you open an
virus-infected file.
|
| Common
Issues |
Message
Checking Interval
Click on Tools, then Options. Click on the General
tab. Under Send/Receive Messages, make sure that
"Check for new messages every" and select a time
interval in minutes. Click OK.
Prompt
For Password
Click on Tools, then Accounts. Click on the Mail
tab. Select the mail account, and then select Properties.
Click on the Server tab. Make sure that the password
is filled in and that Remember Password is checked.
Click OK, then Close.
Mail
Left On Server
If you are leaving messages on the server: Click on Tools,
then Accounts. Click on the Mail tab. Select
the mail account, and then select Properties. Click
on the Advanced tab. Under the Delivery
section, make sure that "Leave a copy of message on
server" is not checked. Click OK, then Close.
To leave a copy
of the message on the server: (not recommended) Click on
Tools, then Accounts. Click on the Mail
tab. Select the mail account, and then select Properties.
Click on the Advanced tab. Under Delivery,
check off "Leave a copy of message on server" is
checked. We highly recommend that you also select
"Remove from server after [blank] days" is also
checked to avoid possible excessive disk usage charges and
setting a reasonable number of days (5-15 should be
sufficient). Click OK, then Close.
IMPORTANT!
If you elect to leave mail on the server, we highly
recommend that you periodically check your e-mail box using
the CalWeb
web mail interface to delete messages that are no longer
needed, otherwise excessive disk usage charges will occur. (Note:
Be sure to hit the Empty Trash button before logging
out of the web mail interface to remove the deleted messages
from the Trash folder.)
Hang
Up After Downloading
Click on Tools, then Options. Select the Connection
tab. Make sure that "Ask before switching
connections" is checked and "Hang up after sending
and receiving" is not checked. Click OK.
Large
Message
If you would like to limit the size of the messages that are
received by Outlook Express, you will need to create a mail
filter. To do this:
1. Click on Tools,
then Message Rules, then Mail.
2. If necessary, click on New to create a new message
rule.
3. Under the section "1. Select the Conditions for your
rule:", check off "Where the message size is more
than size". (Note: You will have to scroll down the
list.)
4. Under the section "2. Select the Actions for your
rule:", check off "Do not Download it from the
server." (Note: You will have to scroll down the list.)
5. Under the "3. Rule Description", you will see
the rule description describing what will occur. On the
section that says "Where the message size is more than size",
click on size.
6. Enter a size (in kilobytes) and click OK. (A
recommendation is 100, thus any messages larger than 100KB
will be skipped.)
7. Under "Name of the rule", type in "Large
E-Mails"
8. Your screen should look like the following:
Click OK, the Close.
IMPORTANT!
This will leave the large messages on our mail server. You
should periodically check your mailbox using the CalWeb
web mail interface to check and delete the large
messages, otherwise excessive disk usage charges will occur.
(Note: Be sure to hit the Empty Trash button
before logging out of the web mail interface to remove the
deleted messages from the Trash folder.)
Message
Splitting
Click on Tools, then Accounts. Click on the Mail
tab. Select the mail account, and then select Properties.
Click on the Advanced tab. Under "Sending",
check Break apart messages larger than, and enter a
size in KB (recommend 1000). Click OK, then Close.
Send
Messages Immediately
Click on Tools, then Options. Click on the Send
tab. Under "Sending", make sure that Send
Messages Immediately is checked. Click OK.
Folders
List
Click on View and select Layout. To bring up a
list of folders, check off the line that says Folder List,
then click OK. A folder list should appear on the
left side of the screen. If you see a plus sign next to
"Personal Folders", click on the plus sign to make
it a minus sign, thus listing all of the messages.
To
have a button to turn on and off the Folder List, click on View
and select Layout. Click on the Customize Toolbar
button. A list of buttons comes up. Scroll the
"Available Toolbar Buttons" until you see Folder
List. Select Folder List, then click Add->.
The button will move to the "Current Toolbar
List". Click Close, then OK.
Message
Preview
Click on View and select Layout. In the
"Preview Pane" section, check off Show Preview
Pane to show a preview of the message prior to opening
the message. Because some e-mail can contain malicious HTML
code, it is recommended that you uncheck Show Preview
Pane.
To
have a button to turn on and off the Preview Pane, click on View
and select Layout. Click on the Customize Toolbar
button. A list of buttons comes up. Scroll the
"Available Toolbar Buttons" until you see Preview.
Select Preview, then click Add->. The
button will move to the "Current Toolbar List".
Click Close, then OK.
Outside
Access to CalWeb's Mail Server
If you are connecting from outside of CalWeb's network in
order to access your e-mail, it is recommended that you use
your provider's outgoing mail server. Alternatively, you can
do the following in order to access our outgoing mail
server. To do this, click on Tools, then Accounts.
Select the CalWeb account, then click on Properties.
Click on the Servers tab. Check off "My server
requires authentication". Then, click on the Settings
button. Dot off "Log On Using", then enter your
CalWeb login name as your user name (no @calweb.com) and
your CalWeb password. Make sure that "Remember
Password" is checked and that "Log on using Secure
Password Authentication" is not checked. Click OK,
then OK, then Close.
|
| Message
Headers |
| Occasionally, it
may be necessary for you to send us the complete message
headers. These headers contain the complete path that the
message took through the Internet rather than just the From,
To, Subject, and Date that you see as part of the message.
To send us the complete message headers:
From the
message preview screen: Right click with the right mouse
button on the message line, then select Properties.
Click on the Details tab. Right-click with the right
mouse button in the "Internet headers for this
message" box, then select Select All. Right
click on the highlighted text, then select Copy. This
will copy the text to the Windows clipboard. Click OK
to exit out of the Message properties box. Now forward the
original message (Click on Message and select Forward),
then click with the left mouse button at the top of the
message body. Then, right-click with the right mouse button
and select Paste to paste in the message headers.
With the entire
message displayed: Click on File and select Properties.
Click on the Details tab. Right-click with the right
mouse button in the "Internet headers for this
message" box, then select Select All. Right
click on the highlighted text, then select Copy. This
will copy the text to the Windows clipboard. Click OK
to exit out of the Message properties box. Now forward the
original message (Click on Message and select Forward),
then click with the left mouse button at the top of the
message body. Then, right-click with the right mouse button
and select Paste to paste in the message headers.
|
| News
Configuration |
| To set up Outlook
Express for reading Usenet news, follow these steps:
1. Click on Tools,
then Accounts.
2. Click on Add, then News.
3. You will be prompted for a Display Name. Enter your name
as your would like it displayed when you post news articles
and press Next.
4. You will be prompted for your e-mail address. Enter your
CalWeb e-mail address and press Next.
NOTE: In order to prevent your e-mail address from
being harvested for spam, we recommend modifying your e-mail
address. See our spam
information pages.
5. You will then be prompted for the news server name.
- If you are
connected directly to CalWeb through dial-up, ISDN, or
DSL access, the server is news.calweb.com.
Do not check off "My news server requires me to log
on" and click Next.
- If you are
connecting outside of CalWeb, the server is newsreader.calweb.com
. Check off "My news server requires me to log
on" and click Next. Enter your CalWeb login
name as the Account name and your CalWeb password. Check
off "Remember Password". "Log on using
Secure Password Authentication (SPA)" should NOT be
checked. Click Next.
6. You have
finished setting up the news account. Click Finish,
the click Close to close the accounts screen.
7. Outlook Express will then download a list of newsgroups
available. This will take several minutes while the list of
newsgroups is downloaded from our news server, then prompt
you to select the newsgroups to subscribe to.
|
| Other
Links |
| For further
information, please see the following:
Questions?
Comments? E-mail
us!
Note: Links to external web sites are provided for
informational purposes only, and are neither endorsed nor
supported by CalWeb Internet Services.
Document
last revised March 26, 2004.
|
|
Serving California Since 1993.
