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IncrediMail Configuration
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IncrediMail
Configuration
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| First
Time Configuration |
The first time you
start up IncrediMail, you will be prompted for your Gender,
Age, and Country. Select the appropriate choices and click Next.
An account wizard will then start up. Proceed to step
3 of Adding A New E-Mail Account. |
| Adding
A New E-Mail Account |
1. Click on Tools
and select Accounts.
2. Click on Add to add a new account. An account
wizard will then start up.
3. You may be asked if you want to import
the settings from another e-mail program. Make sure that
Let me configure settings myself is dotted and click Next.
4. You will be prompted for your name and address. Enter the
following:
- Your name is:
Enter your name as you would like it to appear when you
send out e-mail (i.e. Joe
User)
- Your email
address: Enter your CalWeb e-mail address (i.e. joeuser@calweb.com)
Click Next.
5. You will then be prompted for the incoming and outgoing
mail servers. Enter or verify the following:
- Incoming mail
server: pop.calweb.com
- Outgoing mail
server: smtp.calweb.com
Click Next.
6. You will be prompted for the user name and password.
Enter the following:
- Username: Your
CalWeb user name (i.e. joeuser,
no @calweb.com or .ppp)
- Password: Your
CalWeb password
Click Finish.
7. If necessary, click Close to close the Mail
Accounts screen.
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| Verifying
E-mail Account |
1. Click on Tools
and select Accounts.
2. Select the CalWeb e-mail account and select Properties.
3. Under the General tab, verify the following:
- Account Name:
Enter CalWeb
or pop.calweb.com
. (This is a friendly name used to refer to this mail
account)
- Display Name:
The name that people will see when you send them e-mail.
(i.e. Joe
User)
- E-mail address:
Your CalWeb e-mail address (i.e. joeuser@calweb.com)
- Reply address:
Should be left blank.
4. Click on the Servers
tab and verify the following:
- Incoming mail
server: pop.calweb.com
- Outgoing mail
server: smtp.calweb.com
- Username: Your
CalWeb login name (i.e. joeuser,
no @calweb.com or .ppp)
- Password: Your
CalWeb password
- Log on using
Secure Password Authentication should not be
checked.
5. Click on the Advanced
tab, and verify the following:
- Outgoing Mail
(POP3) is set to 25,
and that "This connection requires a secure
connection (SSL)" is not checked.
- Incoming Mail (SMTP)
is set to 110,
and that "This connection requires a secure
connection (SSL)" is not checked.
- It is highly
recommended that "Leave a copy of message on
server" is not checked.
6.
Click OK, then Close.
|
| Multiple
E-mail Accounts |
| There are two
methods for handing multiple e-mail accounts using
IncrediMail. The first one, using filters, is useful if you
simply wish to sort through the mail. The other, Identities,
is useful if two or more people have an e-mail account and
use the same computer. Each identity would contain the
person's inbox, outbox, and address book.
Message Rules
1. Add the
account by clicking on Tools, then Accounts,
then Add. (See Adding A New
Mail Account)
2. While in the Internet Accounts screen, select each mail
account and select Properties. Under the General
tab, make sure that each Mail Account has a friendly name
(i.e. Joe
Smith), since
IncrediMail defaults to pop.calweb.com
with each account creation. Click OK to close out of
each account screen. Click Close to get out of the
Internet Accounts screen.
3. You will now create the folders for storing the mail.
Click on File, then Folder, then New Folder.
Type in a name for the Folder (i.e. Joe's
Mail) and hit Enter
on your keyboard. Repeat this step for each folder you want
to create.
4. You will
now add the message rules. Click on Tools and select Message
Rules.
5. Click on Add to add a new message rule.
6. On the first line that begins with "If", click
on the down arrow and select Received from account. A
second pull-down menu will appear, allowing you to select
the account.
7. On the second line that says "then", click on
the down arrow and select Move it to. Click on the
button with the three dots in it (...), select the
folder where the mail is supposed to go, then click OK.
Your screen should look like this:
8. Click OK to close out the filter screen.
9. To create additional filters, repeat steps 5-8.
10. Click Close.
Identities
1. Click
on File, then Identities, then New Identity.
2. Enter a name for this identity. Leave the password boxes
blank, then click OK.
3. You will get a message saying "Identity added. Do
you want to switch to IdentityName now?" Click
Yes.
4. You may be prompted about the license agreement. Click I
Agree.
5. You will be prompted for demographic information. Select
the boxes and click Next.
6. The Internet Connection Wizard will then start. Proceed
with setting up your e-mail account.
Note: To
switch between identities, click on File, then Switch
Identity. You may also be prompted with which identity
to use when starting IncrediMail.
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| Spam
Filtering |
| CalWeb employs a
Spam filtering system called Spam Assassin which marks
suspected Spam messages with the word *****SPAM*****
in the subject line. To transfer the messages to the Deleted
Items folder, follow these instructions:
1. Click on Tools
and select Message Rules.
2. Click on Add to add a new rule.
3. On the first line beginning with "If", select Subject
line contains from the pull-down box, then enter *****SPAM*****
in the white box.
4. On the second line beginning with "then",
select Delete it from the pull-down box. Your screen
should look like this:
5. Click OK to save the new rule.
6. If necessary, click on the Move Up button to make
the rule the first one run.
7. Click Close to close the message rules screen.
Once this filter
is in place, all messages marked as spam will automatically
be sent to the deleted items folder.
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| File
Attachments |
To send a file
attachment
While composing a message, either click on the paperclip
icon or select Insert and select File Attachment.
You will be given a screen to select the file to attach.
Select the file, then click Open.
NOTE:
Consider the end user. Large attachments take a long time to
both upload and download. Attachments larger than 3MB may be
rejected by the mail server.
To open a file
attachment
You will see a big paperclip. Click on the paperclip and
select the file. You will receive a file attachment warning.
Select Yes if you want to open the attachment.
Alternatively, there is an option called "Save
Attachments" that will allow you to save the file
attachment to the disk.
WARNING!
Many computer viruses can be transmitted through file
attachments. Before opening a file attachment, be sure you
know who is sending you the attachment and if you were
expecting the attachment. It is recommended that you have a
virus-scanning program installed and the latest anti-virus
definitions installed. CalWeb is not responsible
for any damage to your computer if you open an
virus-infected file.
|
| Common
Issues |
Message
Checking Interval
Click on Tools and select Options. Click on
the General tab. Make sure that "Check for new
messages every" is checked and enter a time interval in
minutes. Click OK.
Prompt
For Password
Click on Tools, then Accounts. Click on the Mail
tab. Select the mail account, and then select Properties.
Click on the Server tab. Make sure that the password
is filled in and that Remember Password is checked.
Click OK, then Close.
Mail
Left On Server
If you are leaving messages on the server: Click on Tools,
then Accounts. Select the mail account, and then
select Properties. Click on the Advanced tab.
Under the Delivery section, make sure that
"Leave a copy of message on server" is not
checked. Click OK, then Close.
To leave a copy
of the message on the server: (not recommended) Click on
Tools, then Accounts. Select the mail account,
and then select Properties. Click on the Advanced
tab. Under Delivery, check off "Leave a copy of
message on server" is checked. We highly recommend
that you also select "Remove from server after [blank]
days" is also checked to avoid possible excessive disk
usage charges and setting a reasonable number of days (5-15
should be sufficient). Click OK, then Close.
IMPORTANT!
If you elect to leave mail on the server, we highly
recommend that you periodically check your e-mail box using
the CalWeb
web mail interface to delete messages that are no longer
needed, otherwise excessive disk usage charges will occur. (Note:
Be sure to hit the Empty Trash button before logging
out of the web mail interface to remove the deleted messages
from the Trash folder.)
Hang
Up After Downloading
Click on Tools and select Options. Click on
the General tab. Make sure that "Hang up after
sending and receiving" is not checked. Click OK.
Large
Message
IncrediMail does not support the skipping the downloading of
large messages.
Message
Splitting
Splitting a message into multiple sections is not supported
in IncrediMail.
Send
Messages Immediately
Messages are sent out immediately by IncrediMail.
Folders
List
By default, the mail folders list is always displayed in
IncrediMail.
Message
Preview
Click on View and select Preview Pane to turn
on and off the preview pane in IncrediMail.
Outside
Access to CalWeb's Mail Server
If you are connecting from outside of CalWeb's network in
order to access your e-mail, it is recommended that you use
your provider's outgoing mail server. Alternatively, to use
CalWeb's outgoing mail server, click on Tools and
select Accounts. Click on the Servers tab.
Under the section marked Outgoing Mail Server, check
off My server requires authentication, then click on
the Settings button. Dot off "Log On
Using", then enter your CalWeb login name as your user
name (no @calweb.com) and your CalWeb password. Make sure
that "Remember Password" is checked and that
"Log on using Secure Password Authentication" is
not checked. Click OK, then OK, then Close.
|
| Message
Headers |
| Occasionally, it
may be necessary for you to send us the complete message
headers. These headers contain the complete path that the
message took through the Internet rather than just the From,
To, Subject, and Date that you see as part of the message.
To send us the complete message headers:
From the
message preview screen: Right click with the right mouse
button on the message line, then select Properties.
Click on the Details tab. Right-click with the right
mouse button in the "Internet headers for this
message" box, then select Select All. Right
click on the highlighted text, then select Copy. This
will copy the text to the Windows clipboard. Click OK
to exit out of the Message properties box. Now forward the
original message (Click on Message and select Forward),
then click with the left mouse button at the top of the
message body. Then, right-click with the right mouse button
and select Paste to paste in the message headers.
From the
message preview screen: Right click with the right mouse
button on the message line, then select Properties.
Click on the Details tab. Right-click with the right
mouse button in the "Internet headers for this
message" box, then select Select All. Right
click on the highlighted text, then select Copy. This
will copy the text to the Windows clipboard. Click OK
to exit out of the Message properties box. Now forward the
original message (Click on Message and select Forward),
then click with the left mouse button at the top of the
message body. Then, right-click with the right mouse button
and select Paste to paste in the message headers.
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| Other
Links |
| For further
information, please see the following:
Questions?
Comments? E-mail
us!
Note: Links to external web sites are provided for
informational purposes only, and are neither endorsed nor
supported by CalWeb Internet Services.
Last
revised March 26, 2004
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