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Home | Support | FAQ's | Foxmail 4 Configuration

Foxmail 4
First Time Configuration
1. The first time Foxmail is run, the Foxmail account wizard will come up. Click Next.
2. You will be then be prompted to create a new User Account. Enter the User Account Name (i.e. Joe User), then click Next.
3. You will then be prompted for your identity. For Sender Name, enter the name as you would like it to appear when you send out e-mail (i.e. Joe User). For mail address, enter your CalWeb e-mail address (i.e. joeuser@calweb.com). Click Next.
4. You will be prompted for the mail server information. Enter the following:
  • POP3 account is dotted
  • POP3 Server: pop.calweb.com
  • POP3 Account: Your CalWeb Login Name (i.e. joeuser, no @calweb.com)
  • Password: Your CalWeb password
  • SMTP server: smtp.calweb.com

Click Next.
5. You will then be at the Finished screen. Leave the two check boxes unchecked and click Finish.TOP
Adding A New POP3 Account
Foxmail has the ability to check multiple POP3 accounts and have the reply address be the same. To accomplish this:

1. Click on Account and select Property.
2. Click on Other POP3s icon.
3. Click on the Add button.
4. A "Connection" screen should pop up. Enter the following:

  • Display Name: The Name for this account (i.e. Jane User)
  • POP3 Server: The name of the incoming server (i.e. pop.calweb.com)
  • POP3 Account: The login name of the account
  • Password: The password for this account.

5. Click OK all the way out.TOP
Adding a New User Account
Foxmail has the ability to check multiple user account with different reply addresses. To accomplish this:

1. Click on Account and select New.
2. The Foxmail account wizard will come up. Click Next.
3. You will be then be prompted to create a new User Account. Enter the User Account Name (i.e. Joe User), then click Next.
4. You will then be prompted for your identity. For Sender Name, enter the name as you would like it to appear when you send out e-mail (i.e. Joe User). For mail address, enter your CalWeb e-mail address (i.e. joeuser@calweb.com). Click Next.
5. You will be prompted for the mail server information. Enter the following:

  • POP3 account is dotted
  • POP3 Server: pop.calweb.com
  • POP3 Account: Your CalWeb Login Name (i.e. joeuser, no @calweb.com)
  • Password: Your CalWeb password
  • SMTP server: smtp.calweb.com

Click Next.
6. You will then be at the Finished screen. Leave the two check boxes unchecked and click Finish.TOP
Verifying E-mail Account
Main User Account
1. Click on Account and select Property.
2. Click on the Personal icon and verify the following:
  • Name: The name that you want to be displayed when you send out e-mail (i.e. Joe User)
  • Organization: The name of your company or leave blank
  • Internal Mail Address: Your CalWeb e-mail address (i.e. joeuser@calweb.com)
  • Reply Address: Leave blank

3. Click on the Mail Server icon and verify the following:

  • Hotmail Account should not be checked.
  • SMTP Server: smtp.calweb.com
  • SMTP server needs AUTHENTICATION should not be checked unless you are sending mail from outside CalWeb's Network.
  • POP3 Server: pop.calweb.com
  • POP3 Account: Your CalWeb login name (i.e. joeuser, no @calweb.com or .ppp)
  • Password: Your CalWeb password

4. Click OK all the way out.

Other POP3 Accounts
1. Click on Account and select Property.
2. Click on the Other POP3s icon.
3. Select the account and click on Edit.
4. Verify the following information:

  • Display Name: The identification for this account.
  • POP3 Server: pop.calweb.com
  • POP3 Account: The CalWeb login name (i.e. joeuser, no @calweb.com or .ppp)
  • Password: The password for the account.

5. Click OK all the way out.TOP
Spam Filtering
CalWeb employs a Spam filtering system called Spam Assassin which marks suspected Spam messages with the word *****SPAM***** in the subject line. To transfer the messages to the Trash folder, follow these instructions:

1. Click on Account and select Filter Manager.
2. Click on New to create a new filter.
3. Under the Match Tab, enter the following:

  • Name: SPAM Mail
  • Apply to: Make sure that Incoming is checked.
  • Location: Click on the Down arrow and select Subject. On the next line, click on the down arrow and select starts with. Then, in the white box, enter *****SPAM*****.

Your screen should like like this:
Filter Screen 1
4. Click on the Actions tab.

  • Check off Transfer to:, then click on the button to the right. If you see a plus sign, click on the plus sign to make it a minus sign to expand the list. Select the Trash folder, then click OK.
  • Make sure that Skip Rest is also checked.
  • Click on the Gold arrow pointed up to make sure that SPAM Mail is the rule at the top of the list.

Your screen should look like this:
Filter Screen 2
5. Click OK to save the message rule.

Once this filter is set up, the messages that are marked as SPAM will automatically go into the Trash folder. Please note that the filter are applied on a per-user basis.TOP
File Attachments
To send a file attachment
While composing the message, click on the Attach button. An dialogue box will come up allowing you to select the file to attach. Select the file and click Open.

NOTE: Consider the end user. Large attachments take a long time to both upload and download. Attachments larger than 3MB may be rejected by the mail server.

To open a file attachment
Attachments are displayed on a attachment pane to the right or at the bottom of the message. When you double-click on the item, you are prompted to either Open the file, Save As to save the file, or Cancel.

WARNING! Many computer viruses can be transmitted through file attachments. Before opening a file attachment, be sure you know who is sending you the attachment and if you were expecting the attachment. It is recommended that you have a virus-scanning program installed and the latest anti-virus definitions installed. CalWeb is not responsible for any damage to your computer if you open an virus-infected file.TOP
Common Issues
Message Checking Interval
Click on Account and select Property. Click on the Receive icon. Check off Check for mail every [blank] minutes, and enter a time interval. Click OK.

Prompt For Password
On the main account: Click on Account and select Property. Click on the Mail Server icon. If the password is blank, enter a password. Click OK.

On the other POP accounts: Click on Account and select Property. Click on the Other POP3s icon. Select the account, then click Edit. If the password is blank, enter a password. Click OK all the way out.

Mail Left On Server
On the main account: Click on Account and select Property. Click on the Receive icon. You should see a check box labeled Leave a copy in server. Check this option if you want to leave received mail on CalWeb's server (not recommended), or uncheck it if you don't want to leave messages on CalWeb's server. Click OK.

On the other POP accounts: Click on Account and select Property. Click on the Other POP3s icon. Select the account, then click Edit. You should see a check box labeled Leave a copy in server. Check this option if you want to leave received mail on CalWeb's server (not recommended), or uncheck it if you don't want to leave messages on CalWeb's server. Click OK.

IMPORTANT! If you elect to leave mail on the server, we highly recommend that you periodically check your e-mail box using the CalWeb web mail interface or Foxmail's Remote Mail Manager to delete messages that are no longer needed, otherwise excessive disk usage charges will occur. (Note: Be sure to hit the Empty Trash button before logging out of the web mail interface to remove the deleted messages from the Trash folder.)

Hang Up After Downloading
Click on Account and select Property. Click on the Network icon. In the section labeled "Dial-up network settings", make sure that Auto disconnect after mail transmission is not checked and that Use any existing connected dial-up connection is checked. Click OK.

Large Message
Foxmail filtering does not allow for the skipping of messages over a certain size.

Message Splitting
Foxmail does not support the splitting of large messages.

Send Messages Immediately
Foxmail sends out e-mail immediately.

Outside Access to CalWeb's Mail Server
If you are connecting from outside of CalWeb's network in order to access your e-mail, it is recommended that you use your provider's outgoing mail server. Alternatively, to configure Foxmail to use CalWeb's outgoing mail server, click on Account and select Property. Click on the Mail Server icon. Check off SMTP server needs AUTHENTICATION, then click on the Setup button. Put a dot by Authentication information, then, enter your CalWeb login name (no @calweb.com) and password. Click OK all the way out.TOP
Message Headers
Occasionally, it may be necessary for you to send us the complete message headers. These headers contain the complete path that the message took through the Internet rather than just the From, To, Subject, and Date that you see as part of the message. To send us the complete message headers:

From the message preview screen: Right click on the message line and select View Source. Make sure that the Header button is selected. Click on Edit and then Select All to select all of the message headers. Click on Edit again and select Copy to copy the headers to the clipboard. Click on the Close button to close the headers window. Forward the message. Click on Forward, then click on Edit, then Paste to paste the message headers in.

With the entire message displayed: Click on Message and select View Source. Make sure that the Header button is selected. Click on Edit and then Select All to select all of the message headers. Click on Edit again and select Copy to copy the headers to the clipboard. Click on the Close button to close the headers window. Forward the message. Click on Forward, then click on Edit, then Paste to paste the message headers in.TOP
Remote Mail Manager
One feature of Foxmail is a Remote Mail Manager which allows you to check the mail that is currently stored on CalWeb's mail server and, if necessary, preview or delete the messages. To access this feature, click on Tools and select Remote Mail Manager. You can then select which messages to fetch or delete from the server, or even preview the message headers. Once the messages are selected for action, be sure to click on the Execute button to execute the actions on the selected messages. Click Close to close out the Remote Mail Manager.TOP
Other Links
For further information, please see the following:

Questions? Comments? E-mail us!
Note: Links to external web sites are provided for informational purposes only, and are neither endorsed nor supported by CalWeb Internet Services.TOP
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