SpeedWeb Error Messages
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Error Messages When Installing SpeedWeb Web Accelerator Error Messages when Starting SpeedWeb Web Accelerator
Error Messages when Connecting to the SlipStream Service
Error Messages when Using SlipStream Web Accelerator |
| During installation, a dialog appears warning that email acceleration is disabled because another LSP was detected. Why is it? |
| This dialog is a warning stating that e-mail acceleration is not possible on this computer due to a software conflict. A previously program on the computer such as a file sharing program inserted a module into the Layered Service Provider (LSP) of the Windows TCP/IP protocol, and this module wasn't properly removed. However, the web acceleration will still work properly. If you would like to have e-mail acceleration, the other LSPs must be removed followed by with a re-installation of the Accelerator. You can fix this problem by running a third-party fix utility on this web page . |
| Another application is using port 25 or port 110. |
| By default, the Accelerator listens on the IP address of 127.0.0.1 on port 25 for e-mail being sent out and port 110 for mail being received via POP3 and redirecting traffic through the SpeedWeb Web Accelerator. This warning shows that some other application on the computer is listening on either one of these ports. However, the web acceleration will still work properly. If you would like to have e-mail acceleration, you need to disable the application that’s listening on the specified port(s). |
| "SlipStream Web Accelerator was unable to load the sdicore.dll library ..." |
| A file or resource required by SpeedWeb Web Accelerator may have been deleted. Fully uninstall and then re-install SpeedWeb Web Accelerator. |
| "SlipStream Web Accelerator detected another application using the HTTP listening port..." |
| In the SlipStream Advanced Connection Settings, change the "Local Listening Port" to a different port, e.g. 5400 or 5500 or 5600, etc. Restart SlipStream Web Accelerator.
For instructions on changing the "Local Listening Port", click here . |
| "SlipStream Web Accelerator could not be started due to an installation or configuration problem..." |
| A file or resource required by SlipStream Web Accelerator may have been deleted. Fully uninstall and then re-install SlipStream Web Accelerator. |
| "A required .DLL, WS2_32.DLL, was not found." |
| You are running SpeedWeb under Windows 95, and need to install the Winsock 2 update. You can download and install it from Microsoft's web site . |
| "Slipstream Web Accelerator cannot be started due to an internal error ..." |
| Try restarting SlipStream Web Accelerator by exiting the program and then relaunching it. |
| "SlipStream Web Accelerator cannot connect to the SlipStream Service..." |
Here is a step-by-step list of things you should verify:
Now try restarting SlipStream Web Accelerator by exiting the program and then relaunching it. |
| "The SlipStream Service does not allow connections from your current IP address..." |
| The most likely reason you would receive this error is when you connect to the Internet using a different service provider other than CalWeb Internet or using a non-SpeedWeb number. CalWeb only allows you to use the SlipStream Service when connected to a CalWeb SpeedWeb number that ends in -1856. |
| "Your username and/or password were not accepted by the SlipStream Service..." |
| The login credentials you specified on the Settings -> Connection tab were not valid. CalWeb Internet requires you to enter a valid username (i.e. joeuser, no @calweb.com) and password to use the SlipStream Service. Click here for information on how to set your username and password. |
| "The SlipStream Service could not be started due to an authentication timeout ..." |
| Ensure that the authentication information provided to you by CalWeb has been keyed in correctly. Also, try reconnecting to CalWeb. If the problem persists, please contact CalWeb Technical Support for assistance. |
| "The SlipStream Service indicated that it has insufficient resources to handle your connection..." |
| Try restarting Windows, then reconnect to CalWeb. If the problem persists, please contact CalWeb Technical Support for assistance. |
| "A response was not received from the server within a reasonable period of time..." |
| Try restarting SlipStream Web Accelerator. If the problem persists, please contact CalWeb Technical Support for assistance. |
| "SlipStream Web Accelerator has stopped because the connection to the remote host has been closed." |
| Try restarting SlipStream Web Accelerator. If the problem persists, please contact CalWeb Technical Support for assistance. Last revised April 4th, 2004. |