Setting up FTP (File Transfer Protocol)
The easiest way to transfer your web pages to our server is to use an FTP program such as WS-FTP, Cute FTP, FTP Explorer. Remember these are only examples, and you may choose any client you feel comfortable with ( please read our unsupported software disclaimer below ).
Places to download software
Cute FTP: http://www.cuteftp.com/
FTP Explorer: http://www.ftpx.com/
Search for other FTP Clients
C|Net Download.com: http://download.com/
Once you have downloaded and installed a FTP client program you will need locate an option to configure your client to login into CalWeb via FTP. You should look for an option to enter a host name (address to connect to), login and password. This is also a good time to familiarize yourself with your FTP client and read the help files included with your program.
|FTP Client Configuration Basics|
Replace username with your account username Replace password with your account password, just like the same information you dial-up CalWeb with.
You should now be able to connect to your login directory and upload/download files.
One last thing about FTP'ing files is the file types. You should find an option in your program that refers to the type of file you wish to upload. Simply look for a Binary and ASCII switch. An easy way to remember what method to use is that if the files are images, word processor documents, spreadsheets, or other proprietary file formats you need to upload that file as a Binary file. If the file is html or anything that can be opened in a plain text editor (notepad) then you will want to upload it in the ASCII method.
FTP Directory Policy
All users have a public FTP directory. You can place files in this directory, for other people to download using the FTP protocol. For security reasons, however, the general public is not able to upload files into your FTP directory.
The location of this directory, is under /ftp/users/u/username (where 'u' is the first letter of the username). People logging in anonymously from the outside, would simply see /users/u/username.
If you wish to allow other people to ftp into your directory, you will need to make a subdirectory called "incoming". People will be able to upload into this directory, but not download. This security precaution prevents outside hackers and software pirates, from using your account to transfer their stolen software.
It is possible to make a directory not fitting these guidelines and policy, but doing so will open up your account to large disk usage charges. We highly recommend against doing so, unless you know exactly what you are doing, and why.
The internet is growing all the time and new software is being developed constantly. Our support staff is unable to learn every program available; otherwise they would spend all of their time training and none of it answering phones. They are able to help with getting connected to the internet, email setup, newsgroup setup, and various other things, but there are also programs they are not able to help with, including (but not limited to) IRC programs, HTML editors, and Internet Phone. Please refer to the program's help files and the manufacturer's technical support in these instances