Serving California Since 1993.

1111 Howe Ave, Suite 355
Sacramento, CA 95825
Email - support@calweb.com

CalWeb Internet Services, Inc. is a Sacramento-based Internet service provider offering Internet access for personal and business users at very affordable prices. Our services include, personal access, business access, web hosting, ISDN, DSL and leased line connections, wireless communications and more. Other services will be added as the market and the Internet continue to evolve.

Our rates are structured both towards the low-volume user who needs infrequent Internet access and to heavy users who wish to take full advantage of what the Internet has to offer. Our varying rates allow you to choose a plan appropriate for your needs and economically feasible for your budget.

Our Office Hours:
Monday - Friday 8am-6pm - Office Open;  8am-8pm Phone Support
Saturday - Sunday 9am-6pm - Phone Support Only

CalWeb's systems are monitored 24 hours a day, 7 days a week, with our administrative team on call to ensure services are always available.

Contacting CalWeb via Email

Support - support@calweb.com

Sales - sales@calweb.com

Accounting - accounting@calweb.com

Web Services - webstaff@calweb.com

Phone 916.641.9320
1.800.509.9322
Fax 916.925.9049
Email - support@calweb.com

Our Technical Support staff can be reached by telephone at (916)641-9320 and by email at support@calweb.com. When calling our support staff, be sure to have the following information ready:

• Your username
• What the problem is and any error messages you have seen
• What operating system you are using (Win95/98, Windows 2000, Macintosh, etc.)

With that information ready when you call, our staff can diagnose the cause and offer a solution more efficiently. Also, before calling or emailing our support staff, please read the Frequently Asked Questions to see if your question is answered there.

Unsupported Software

The internet is growing all the time and new software is being developed constantly. Our support staff is unable to learn every program available; otherwise they would spend all of their time training and none of it answering phones. They are able to help with getting connected to the internet, email setup, and various other things, but there are also programs they are not able to help with, including (but not limited to) IRC programs, HTML editors, and Internet Phone. Please refer to the program's help files and the manufacturer's technical support in these instances.